When you schedule a driving lesson, you are reserving a car and an instructor.
If for any reason you cannot keep an appointment or need to make changes,
we ask that you call us at least 48 business hours in advance of the lesson.
To cancel or reschedule, you must speak to one of our office staff.
Leaving a message on our answering machine is not acceptable.
If you cannot get someone on the phone, you must email us at .
We will confirm that we have received your email.
If at least 48 hours notice is not given, we charge a $45 cancellation fee.
For a week-end or Monday lesson you must call by the Thursday before the lesson.
If you cancel due to illness, please supply us with a doctors note in order not to incur the cancellation fee.
A no-show due to to illness will forfeit the lesson and be charged the full lesson fee.
If you do not show up for your scheduled appointment, you forfeit the service.
You will be charged the full price of the service booked.
You will need to pay for a new appointment before we can it up.
A No-show may be :
If you do not show up for your appointment.
If you arrive without the correct documents.
If you arrive without glasses or contacts if required
If you are impaired in any way and not able to do your lesson
If you arrive for your lesson without closed-in shoes.
If you are dressed in a manner deemed unsuitable by the instructor.
Each student will be required to be on time for each lesson. Lateness exceeding five minutes of the originally scheduled lesson will be considered a "no show" and will become subject to rescheduling fees and a delay in the completion of the course.
Each student must wear proper attire to each of their scheduled driving lessons.
Proper attire includes:Closed toe footwear. (No flip flops, sandals, or bare feet)